IT outsourcing contract IT outsourcing contract: transition assistance and exit plans (the clause that saves you millions) In this article, the key phrase “IT outsourcing contract” means the agreement that governs the outsourcing of IT functions to a third...
SaaS contract South Africa SaaS contract South Africa: cloud agreements that won’t trap you (SLA, uptime credits, security, POPIA risk allocation, and termination) In this article, the key phrase “SaaS contract South Africa” means the commercial agreement governing a...
POPIA operator agreement POPIA operator agreement: non-negotiable clauses when you use IT vendors (data processing agreements) In this article, the key phrase “POPIA operator agreement” means the contractual terms that regulate how an IT vendor (the “operator”) may...
POPIA PAIA compliance POPIA PAIA compliance: the minimum viable compliance pack for SMEs (and what will get you fined) In this article, the key phrase “POPIA PAIA compliance” means the practical, documented steps a South African business must implement to (a) lawfully...
POPIA compliance checklist POPIA compliance checklist: a practical 10-step guide for South African businesses Why POPIA compliance matters for everyday business operations Why do I need a POPIA compliance checklist? POPIA compliance is not only a legal obligation; it...
Unlawful Debit Orders Unlawful Debit Orders: what they are and the legal touchpoints Most Unlawful Debit Orders fall into one of four buckets: No mandate ever existed (pure fraud, wrong account, identity misuse). A mandate existed, but the deduction did not match it...
